SUPPORT SERVICE

When you host with us you get more than a corner of cyberspace and a monthly invoice. You get a partner who is interested in assisting you to make your site succeed.

We are always on hand, just an e-mail away to assist you with any aspect of your hosting experience.

While we don't offer 24/7 support, our team is available to you after hours and over weekends as well as during normal business hours.

We constantly monitor our servers and as soon as there's a problem we are notified instantly and we spring into action straight away. Our server history is confirmation of this dedication to superb customer service - higher than 99.9% and we aim to keep it that way.

If you are battling with any aspect of your website contact us - we take all our customers seriously and no question or query is too small.

Our customer testimonials are scattered throughout the site.

Our expanding knowledgebase contains everything you need to know to control your website, how to set up e-mails, how to negotiate the control panel, how to troubleshoot ftp problems, how to work the webmail facility (free with all plans), free scripts and code snippets and more.

And if you still can't figure it out, don't battle alone, we are on hand to solve your difficulty.